Children of the Light store is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully. Specifically, personal information is never shared with any third-party organisation. We take appropriate measures to safeguard databases against unauthorised access and the personal details you submit to us will only be used for the specified purposes indicated to.
To protect your personal information online, we use SSL encryption on all data to and from our website. You can check the security validity by clicking the padlock icon that appears in the URL line of your browser.
Information we collect
When you place an order on our website https://www.wearechildrenofthelight.com, we collect the following information in order to fulfil your order and contact you should a query arise:
- your name, your address, your email address, your phone number
When you use this website, we may collect personal information about you when you:
- email us, for example to request information, sign up to our e-newsletter, purchase items from our online shop
Information we don’t collect
We never collect credit/debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website.
Use of information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with any outside third parties except to the extent necessary to fulfil that order. We will not sell any of your personal data to any third party including your name, address, email address, or credit card information. We use the information you provide about someone else when placing an order, or purchasing a gift card, only to ship the product and to confirm delivery. We do not share this information with outside third parties except to the extent necessary to fulfil that order. You can sign up to receive updates on our latest products and features via email on our website. You can always unsubscribe from our newsletter at any time.
You have the right to request a copy of the information that we hold about you. If you would like a copy, please contact us at info [at] children-of-the-light [dot] com.
1 - Website functionality cookies which allow you to navigate the website and use our features, such as “Add to basket” and “Login”.
2 - Website analytics cookies which allow us to measure and analyse how our customers use the website, to improve both its functionality and your shopping experience.
3 - Customer preference cookies which will remember your preferences (such as your location and local currency) when browsing or shopping on our website, so we can make your shopping experience as seamless as possible and more personal to you.
By using our website, you agree to us placing cookies on your device and accessing them when you visit our website in the future. You can delete any cookies already on your computer within your device’s browser. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website that are designed to give you the best user experience.
Cookies are used by the Children of the Light store in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. Children of the Light store will not operate properly when cookies are disabled in your web browser.
When placing an order or registering for a service with us we will be collecting personal information in several ways. When you place an order with us, we will hold the personal information we need to fulfil your order. Falling below are your name, email address, home address, shipping and credit card billing address. We will never share any saved credit card information with third parties, we will only use it to process your order, using our Payment Service Provider’s systems.
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass personally identifiable data to third parties
You can learn more about all the cookies we use below, and find out more technical information about what cookies are at www.whatarecookies.com. We are providing this additional information about our cookies in compliance with ‘EU cookie law’. See the ICO website for more information.
If the settings on your software that you are using to view our website (your browser) are adjusted to accept cookies, and you continue to use our website, we take it to mean that you accept our usage of cookies. Note most internet browsing software facilities disabling cookies per website, and you are free to do this, but note that our website will not work as you would expect.
Social website cookies
Social website cookies allow you to connect with social media networks such as Instagram. Each social network button may set its own cookies and you can find out more on the relevant websites. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks and websites.
Visitor statistics cookies
We may change this policy from time to time to ensure it is up to date with current European data protection laws. If there are significant changes to the way we process your data, we’ll notify you via our website, and if you’re subscribed to our mailing list, via email too.
This page was updated on 27 September 2022.
Questions and concerns
If you have any questions or concerns please contact our customer service at info [at] children-of-the-light [dot] com.